Transportaciones y Tours de Allende Privacy Notice
Transportaciones y Tours de Allende, with its registered address at Vicente Suárez 5, Colonia Independencia, San Miguel de Allende, Guanajuato, Mexico, is responsible for the processing of the personal data you provide. For any privacy-related inquiries, you may contact us at contact@amexingexperience.com or by phone at +52 (415) 167 39 90.
Personal Data and Purpose of Processing
We collect the following personal data directly from you when you request our services:
• Contact and personal information: Name, surname, phone number, and email address.
• Travel details: Flight information, arrival and departure dates, airport or pick-up location, number of travelers, required vehicle type, lodging address, and any additional comments.
• Preferences: Preferred payment method, language of communication, and desired tour details.
This personal data is used solely for the following purposes:
• To schedule and manage the services you request.
• To complete your reservation and ensure the proper provision of our services.
• To send satisfaction surveys via email to improve our services.
Transfer of Personal Data
Your personal data will not be shared with other companies, hotels, or third parties without your explicit consent. However, if you make a payment through our LLC in Austin, TX, your payment data will be processed in the United States. We ensure that any transfer of personal data outside of Mexico complies with applicable data protection laws in both countries, including the state of Texas and the data protection regulations in the U.S.
ARCO Rights and Privacy Rights in the U.S.
You have the right to access, rectify, cancel, or oppose the processing of your personal data, as well as to revoke your consent at any time, in accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
If you are a resident of the United States, you have additional rights under U.S. state and federal laws, including the right to:
• Request access to the personal data we have collected about you.
• Request the deletion of your personal data.
• Modify any incorrect information.
To exercise any of these rights in Mexico or the U.S., you may contact us at contact@amexingexperience.com or send a text message to +52 (415) 167 39 90. We commit to responding to your request promptly and in accordance with applicable laws.
Security Measures
We implement physical, technical, and administrative security measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Only authorized personnel have access to your data, and it is used solely for the purposes stated in this Privacy Notice.
Use of Cookies and Similar Technologies
Our website may use cookies or other tracking technologies to enhance your browsing experience. These technologies allow us to collect information about your browsing behavior and personalize the content you see based on your preferences. You can disable the use of cookies by adjusting your browser settings at any time.
Changes to this Privacy Notice
We reserve the right to modify or update this Privacy Notice at any time. Any changes will be made available to the public through our website and communicated to clients via email to the most recent contact information provided.
Consent
By voluntarily providing us with your personal data through our contact forms, online reservations, or any other means, you explicitly consent to the processing of your data in accordance with the terms and conditions outlined in this Privacy Notice. This notice complies with the legal requirements of both Mexican and U.S. laws.
